ELSA LONG GREY

For your convenience, we offer free shipping across Europe for orders over €150. Delivery takes 15 business days. The price includes all applicable taxes and duties (except for items purchased from outlets or wholesale).

Cancellations: Unfortunately, we are unable to process cancellations after 24 hours have passed since your order was placed with us.

Taxes and duties: Shipping fees are calculated at checkout. All taxes and duties are prepaid and included in our online prices (except for items purchased in sample sales, outlet sales, or wholesale).

Courier: Shipments are processed by various couriers to ensure the best delivery method. DHL, FedEx, UPS, etc. You will receive regular updates on your order and delivery status via email, and you'll get a notification email with tracking information as soon as your package ships.

Timing: Since our furs are made to order, they require up to 15 business days to be crafted, plus shipping time. You will receive an email as soon as your package is shipped.

Each fur coat is custom-made and personalized exclusively for you, making it a tailored garment.

Since these products are made to order, you can customize the size, color, measurements, collars, or hoods; however, according to art. 59, letter c) of the Consumer Code, exchanges or returns are not permitted.

Coat in 100% Mongolian fur, inner lining in polyester.
The model is 175 cm tall and is wearing a size S.

Do not wash in water; do not bleach; do not tumble dry; cool iron max 110 °C;
Rely on professionals: It is highly recommended to take the fur to a professional cleaner specialized in fur garments.

Fur Care Instructions

Because the furs are freshly sewn and packaged, it’s important to follow a few guidelines to ensure their longevity:

1. Hang the fur on a hanger.
2. Store the fur in a cool, dry place away from heat sources.
3. Shake the fur vigorously or comb it to lift the hair and remove any excess lint.
4. Avoid applying perfume, as it may discolor the fur and dry out the leather.
5. If you purchased light-colored furs, avoid wearing dark clothing the first few times, as the fur may initially shed some excess hair.

By following these simple guidelines, you can best preserve the beauty and quality of your fur.

Responsible Production

Each of our coats in genuine Mongolian fur is handmade with great attention to detail and quality. We are deeply committed to animal welfare and therefore guarantee that all furs used are exclusively sourced from suppliers who comply with strict ethical and safeguarding standards. Our mission is to combine elegance and responsibility, offering unique garments that not only meet your style expectations, but also respect animals and the environment.